The details, made clear
Delivery, down to the detail.
Where we deliver, what it costs and what to expect.
Where we deliver
Please contact us with your postcode to confirm that we can deliver to your address before ordering.
Delivery charges
Contact us for the current delivery options and charges for your postcode. Any delivery charge must be shown in your order total before you pay.
Dispatch and delivery times
Please confirm the current dispatch time with us before ordering, particularly if you need an item for a specific date.
Delivery estimates depend on the destination and service. We will confirm the available estimate before you order.
Dispatch is when an order leaves us; delivery is when it reaches you. Unless we agree a different delivery period with you, goods must be delivered without undue delay and within 30 days of the contract.
Aerosols, liquids and restricted destinations
Some products, including aerosols and certain chemicals, require a suitable delivery service. Contact us before ordering these products for an island, offshore, Northern Ireland or international address so we can confirm availability and cost.
If your parcel is delayed or damaged
Email hello@funkydetailing.co.uk with your order reference. Photographs of any damage can help us investigate, but they are not a condition of your statutory rights. Do not open or handle a leaking chemical container; tell us so we can arrange a suitable next step.
We remain responsible for goods until they reach you or a person you nominate, unless you arrange your own carrier independently. If we miss an agreed delivery deadline, contact us: your legal remedies may include setting a further reasonable deadline or cancelling for a refund.
For cancellations, faults and sending products back, see Returns & cancellations.
Need a hand?
Contact us with your postcode, product question or order reference and we’ll help you find the right information.
Contact us